Dear Planet Air Sports Family:
We hope you and your family are doing well. We miss seeing you having a good time with us and plan to reopen once municipal, state, and federal governments announce the opening date for family entertainment centers. By early or mid-June, we are hoping to be able to open.
As always, the most important priority at Planet Air Sports is the safety and the well-being of our guests and team members. We have always gone above and beyond industry standards to make sure that our facility is safe and clean.
The COVID-19 has required us to raise our demanding standards to an even higher level with new protocols. We wanted to share with you the added precautions we are taking to ensure a clean and sanitary environment as you plan a future visit to our location:
1. Increasing the frequency of cleaning and disinfecting of the lobby, kitchen, café, bathrooms, dining, all attractions, and arcade with a powerful misting disinfectant machine that kills viruses and bacteria.
2. Harnesses, belays, bumper cars, VR glasses, helmets, etc. will be disinfected after every use.
3. Regularly disinfecting common service areas throughout the day, including tables and chairs and door handles.
4. All employees will have their temperature checked before starting their shift, as well as all guests coming in to play.
5. Our building will not exceed 50% of our maximum capacity.
6. As required by the city officials, staff and guests will wear masks.
7. If a staff member is ill, he or she will not be allowed to come to work and must stay home until they have no symptoms.
8. We have increased the numbers of hand sanitizers throughout the building.
9. If you or any member of your family is ill, we are asking that you stay home to avoid risking the health and safety of others.
We really appreciate all inquiries from our guests about our re-opening date. As soon as the City of Miami and Miami-Dade County announce details, we will share them with you. When it is time to have a great time together again, we will be prepared to welcome you back to a safe and clean environment.